Administrator (Pension Trustees)

Job Ref:	MF3104PH	Posted:	02-03-2010
Job Location:	Cheshire	Job Type:	Permanent Full - Time
Job Salary:	£Neg depending on exp
Job Category:	Pensions Sales Support/Life Admin

Description The Trustee division is organised into a number of servicing departments that are structured to deliver the highest level of service possible to customers, including Scheme Trustees, Scheme Members, Financial Advisers, Auditors, Actuaries, Regulatory Bodies and internal customers including Finance and ECRM. It is responsible for a range of services for Occupational Pension Schemes (primarily defined benefit) including documentation, actuarial support, administration including new scheme installations, scheme wind-ups and group annuity business. Within all administration teams the focus is on the attainment of high quality, accurate and timely standards, fully compliant with legislative requirements and the policy conditions or rules governing each of the products or individual schemes. The jobholder will carry out specific administrative service tasks within their team, as required for the specific products or schemes. Responsibilities · Process a specific administrative range of member and scheme level tasks. · Prioritise and plan own work, identifying and communicating potential bottlenecks/problem areas to your team manager. · Actively participate in training that is arranged, taking responsibility for increasing own skill level. Maintain knowledge by keeping up to date with procedures, circulars, newsletters etc. · Actively coach and mentor less experienced members of the team, acting as a point of reference, providing feedback to line manager. · Develop professional relationships with colleagues and internal customers. · Actively participate in Business Process Improvements, recommending ways to enhance the efficiency and quality of the processes, and being involved in any development and implementation of the changes. · Participate in team and business projects, working closely with Administrators, Senior Administrators and Principal Administrators to achieve Company business goals. Requirements Essential · Customer focused and ability to deal appropriately with customer enquiries. · Excellent written and verbal communication skills. · Planning and organisation skills. · Aware of the background to and basis of calculations and communications. Be aware of the HMRC limits and other legislative requirements governing the administration of occupational pension arrangements. · Hold GCSEs in Mathematics and English, grade C or above. · Knowledge and proven experience of the full range of pension service team related activities, processes and procedures. Hillman Saunders Ltd is acting as an Employment Agency in relation to this vacancy.